Gaydio Pride Awards 2025 – Ticket Terms and Conditions

These Terms and Conditions (“Terms”) apply to the purchase of tickets for the Gaydio Pride Awards 2025 (“Event”). By purchasing a ticket, you agree to be bound by these Terms and Conditions.

1. Ticket Purchase

1.1. Tickets for the Gaydio Pride Awards 2025 (“Event”) are available for purchase through our authorised ticketing channels only. Tickets are subject to availability.

1.2. When purchasing a ticket, you must provide accurate, up-to-date information, including your full name, contact details, and any other information required by the ticketing service. Failure to do so may result in your ticket being invalid.

1.3. Ticket prices and availability are subject to change without notice.

2. No Refunds or Exchanges

2.1. All ticket purchases are final. No refunds or exchanges will be issued under any circumstances, including but not limited to cancellation of the Event, force majeure events, or any change in personal circumstances.

2.2. If you are unable to attend the Event, tickets cannot be transferred, resold, or exchanged for another date, ticket, or event.

3. Event Changes or Cancellation

3.1. The Event organisers reserve the right to modify the Event details, including the date, time, venue, or performers, at their sole discretion.

3.2. If the Event is cancelled in its entirety, you may be entitled to a partial refund, subject to the discretion of the organisers and applicable laws. Refunds, if applicable, will be processed to the original payment method used for the purchase.

3.3. In the event of a change to the Event, including a change of date or venue, tickets will remain valid unless otherwise specified. In such cases, you will be notified of the changes as soon as possible.

4. Access to the Event

4.1. Entry to the Event will only be granted to individuals who present a valid ticket. You must keep your ticket in good condition and provide it on request at the Event entrance.

4.2. All attendees may be subject to security checks upon entry. Failure to comply with security procedures may result in refusal of entry without a refund.

4.3. The organisers reserve the right to refuse admission or eject any person from the Event who behaves in an unruly or disruptive manner, or who fails to comply with the terms of entry. In such cases, no refund will be provided.

5. Lost or Stolen Tickets

5.1. The organisers are not responsible for lost or stolen tickets. If you lose your ticket or it is stolen, you may contact the authorised ticketing provider to inquire about replacement options. However, no guarantees of replacement can be made.

6. Age Restrictions

6.1. The Event is intended for adults. You must comply with the age restrictions as stated on your ticket and/or event information. Attendees under the specified age limit may be refused entry.

7. Personal Data

7.1. By purchasing a ticket, you consent to the collection and use of your personal data in accordance with the Event organiser’s Privacy Policy. Personal data may be used for the purposes of ticketing, communication about the Event, and marketing. You may opt-out of marketing communications at any time.

8. Force Majeure

8.1. The organisers shall not be liable for any failure or delay in the performance of their obligations under these Terms if such failure or delay is caused by events outside their reasonable control, including but not limited to acts of God, fire, flood, strike, pandemic, war, or any other unforeseen event.

9. Liability

9.1. To the fullest extent permitted by law, the organisers disclaim any and all liability for any loss, damage, or injury to persons or property during the Event, except where caused by negligence or breach of statutory duty.

10. Governing Law

10.1. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

10.2. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

For any inquiries or issues regarding ticket purchases, please contact us at: prideawards@gaydio.co.uk

By purchasing a ticket, you confirm that you have read, understood, and agree to these Terms and Conditions.